Limited warranty

TrailMax offers the following warranty to the original owner. The warranty starts from the date of sale, which is documented when the Warranty Registration is filled out and submitted by either the original purchaser or the dealership.

  • 5-year structural frame warranty. Covers all main structure of the frame and fabricated components by the manufacturer to be free from defects in material and workmanship.
  • Supplier component warranty. Items such as hitches, axles, suspensions, wheels, jacks, electrical, air brake components, hydraulics, or other features are subject to the warranty provided by the supplier in conjunction with their respective manufacturers, under the terms of their warranty policies.
  • Normal wear items. Tires, brakes, and decking are not covered under warranty unless defects or premature wear are detected, and are subject to supplier discretion.

This warranty is to repair or replace, at no cost to the end user, any warrantable part proven defective within the term of this warranty, performed by an authorized TrailMax dealer, a TrailMax approved repair facility, or the TrailMax factory, at the discretion of the manufacturer based on the nature of the claim.

Manufacturer shall not be held liable for misuse, such as overloading, abuse, accidents, alterations, modifications, or repairs in any manner not authorized by the manufacturer during the term of the warranty.

Manufacturer will not be liable for consequential damages such as substitute vehicles, loss of profits, downtime, or other losses during the duration of the claim. This warranty does not cover shipment of the trailer or parts to an authorized warranty facility, or shipping costs associated with parts to dealer or consumer from the factory.

Authorization of warranty claims requires approval from the manufacturer before any repairs are performed. Any work prior to authorization will be at the expense of the end user.

TrailMax hereby disclaims any and all other warranties, express or implied, and limits its warranty liability as stated above.

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